Please review, this will take some time. Just because youre in Cancun doesnt mean you cant enjoy authentic Indian cuisine with flavors that will make you feel like youve been transported to the other side of the world. 2. Speak to a Planet Hollywood Experiences representative on site to learn more about the activities and tours offered. But despite arriving early we ended up eating our meals in the dark. It seemed to get really busy on the weekend. Just make sure whenever ordering drinks to request preferred bar labels! We waited in line for Hibachi grill 2x. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Amazing resort, enjoy the staff Yonathan was the best and also the shows. Star regards, Jonathan Iriarte Genera Manager, We arrived at Planet Hollywood Cancun on February 17 and are returning home March 3. This is the version of our website addressed to speakers of English in the United States. The umbrellas were painful to open. There are lots of activities to do if you choose. The sports bar was also good. The perfect A-lister escape, this adults-only aged 18+, all-inclusive paradise features a private stretch of white-sand beach, exhilarating pool parties, gourmet restaurants, and lively bars all in a luxe, modern setting. The restaurants vibrant flavors co-star with beautiful ocean views for an elegant dining experience. Stay like the A-lister that you are in our most glamorous suite, designed for lounging, dining, entertaining, and setting trends. Both were stocked daily with water, assorted soda, beer and snacks. The room was beautiful, large and clean, with a spectacular view of the resort and the ocean (we used the online room selector in advance and found it to be well worth it). Our 648 luxurious suites let you live like a celeb during your stay in paradise. We waited a really long time from Burgers and Fries at lunch and then only got 5 French fries each. Reserved exclusively for STAR Class members, this venue promises an exclusive experience just steps from the sand with a panoramic view of the ocean. Go to Riu, either in cancun or playa del carmen, it is ideal in playa del carmen as you would be able to go to cozumel and tulum, temptations is a swingers hotel and hollywood is seriously expensive for what they have..my choice would be Riu playa del carmen close to everything and just a bua ride away from cancun 40 minutes away from all three . Eight bodies were discovered on the streets of Cancun since Monday night, authorities said. Service was good but not great. We had Star Class which came with a Butler. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort 3,937 reviews #13 of 20 hotels in Costa Mujeres Review Save Share Punta Sam, Carretera Mza 002, Lt. 7 Salinas, Costa Mujeres 77400 Mexico 1 (844) 631-0595 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! We enjoyed the Lazy River and playing Bingo. This was after a long wait. My original travel date for Planet Hollywood was May 2020. Come and meet the new Guy on the block. Overall we enjoyed our time. We did bring a few with us and we did use them. Be sure they will be even more motivated. The bodies of two men dismembered in plastic bags were also located in a separate spot. Tripadvisor performs checks on reviews. Our top chefs and mixologists will create applause-worthy experiences. Good hotel, average food, horrible Star Package experience. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. PHabulous regards, Jonathan Iriarte General Manager. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Star regards, Jonathan Iriarte Genera Manager, Hotels near Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Features, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Pool, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Rooms, Preferred Hotels & Resorts in Costa Mujeres, Hotels near Playa Mujeres Trips and Tours, Hotels near One Spa at Finest Playa Mujeres, Hotels near (PCM) Playa Del Carmen Airport. I love that overall you dont need reservations for dining. 12:00 pm. When you say the PCR testing is included with the stay, does it mean there is no extra costs?? PHabulous regards, Jonathan Iriarte General Manager. Overall, we had a great week and would be happy to return to this resort in the future. Your feedback is very important for us so we keep improving to offer even better experiences in the future. Daily and nightly entertainment for all ages, Hollywood memorabilia, themed experiences, and round-the-clock star treatment set the scene for a one-of-a-kind Cancun adventure. Tonight waited we waited 1 hour and 25 minutes to get seated at the Italian restaurant. WTF! It was ok. We had large sharing plates of appetizers and great meals. We have nothing negative to say about this resort except we dont want to leave. Heres What You Need To Know About Planet Hollywood Cancun, Click to share on Facebook (Opens in new window), Click to share on Pinterest (Opens in new window), Click to share on WhatsApp (Opens in new window), Click to email a link to a friend (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on LinkedIn (Opens in new window), Check out my travel tips, tricks, and reviews on YouTube, Episode 93: My Clients Experience at First All Inclusive, Episode 92: Why Are Yall So Mad While Traveling, Episode 91: A Travelers Experience: First All-Inclusive Resort, a nice-sized bathroom stocked with Planet Hollywood branded toiletries, the lobby bar on the family side because it was decorated super cute and had a good vibe. The food is amazing at all restaurants, specialty and buffet. The property is big so many different pool options. No activities take place on the adult scene side of the resort. Punta Sam, Carretera Mza 002, Lt. 7 Salinas, Costa Mujeres 77400 Mexico, Lock in the lowest price from these sites. We had no difficulty finding chairs at either the pool or the beach. The lazy river and flow rider were excellent. Lol! The food on this resort is mediocre at best. The perfect A-lister escape, this adults-only, all-inclusive paradise features a private stretch of white-sand beach, exhilarating pool parties, gourmet restaurants, and lively bars all in a luxe, modern setting. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. But nevertheless, workers are actively improving things on a daily bases, fixing lights, painting patios, etc.. We recommend calling ahead to confirm details. Authorities made two of the eight grisly discoveries at midnight Monday in the trunk of a taxi, Rivera Maya News reported. Dine and delight in design-forward spaces. Enjoy fresh oven-baked pastries, cappuccinos, and espressos in this laid-back and cozy caf perfect for reading a book or socializing with friends and family. Enjoy a cool drink with unbeatable views of the sparkling waters of Costa Mujeres and feel just how good it is to be a star. Tonight waited we waited 1 hour and 25 minutes to get seated at the Italian restaurant. Experience the finest Mexican cuisine at La Cocina Authentic Mexican. Allow our culinary team to whip up something spectacular to savor in-room, day and night. Star regards, Jonathan Iriarte Genera Manager, We arrived at Planet Hollywood Cancun on February 17 and are returning home March 3. The buffet was good. We recommend calling ahead to confirm details. We are finally moved. Anyway it seems absolutely awful for the families and everyone involved. From Diners, Drive-Ins and Dives, Guy Fieris Burger Joint brings a unique dining experience with his revved-up menu. What restaurants are near Planet Hollywood? The Buffett was ok. We found things to eat. Indulge in the incredible flavors and techniques of Japanese cuisine. All Rights Reserved. Which popular attractions are close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? We are continuously looking for new and better ways to improve our operations, we hope that on your next stay with us will be even better than it was this time. Claim your listing for free to respond to reviews, update your profile and much more. due to noise from the bar. Thanks. Top room amenities include a minibar, air conditioning, and an additional bathroom. It started rough and had to change rooms twice due to an odor in the first room and in the second room the shower had mold and a hole in the shower ceiling. The meal was great. The maids do a wonderful job and each day, our room was cleaned before 3pm. Our kids loved the pools, the kids activities and my wife and I were impressed by the resort amenities. It's not the place for you if you want to relax by the beach and pool. Experience customized fine dining at 6th Sense Chefs Table, sure to be one of the highlights of your vacation. 2023 FOX News Network, LLC. The restaurants vibrant flavors co-star with beautiful ocean views for an elegant dining experience. Due to the recent U.S. travel entry requirements of a negative COVID-19 test to enter into the United States, Planet Hollywood offers the test on the property, and it is included in your stay. The bar was not open consistently in this area, though that would be a great improvement for the resort, but we had no trouble bringing our own drinks from downstairs. Best customer service! I wouldn't go back or recommend. This is my 4th time to Cancun but 1st time at this resort and have never spent this kind of money & have to complain. The food was so so. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Which is a major bonus considering the problems with getting into restaurants around the resort. complimentary bottles of wine in the room. In April, 14 murders were reported in 36 hours. The best night for entertainment was the Queen tribute. Punta Sam, Carretera, Mza 002, Lt 7, Salinas, Costa Mujeres, Quintana Roo, Mexico, 77400, Room categories are not indicative of room views. Day #3 we go early are told if you're a star class your concierge should book. On Tuesday, authorities found one man bound and shot to death. The beach has incredible soft white sand and beautiful turquoise water. You could find shade in swim up bar in family pool. I hope you give us the opportunity to host you again in the near future and allow us to make you live a greater experience at Planet Hollywood Cancun to change your perception. The maids do a wonderful job and each day, our room was cleaned before.. Take place on the weekend United States mediocre at best the PCR testing is included with stay... 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