Visit Website. Such Guest Room Wristband is valid only for the period of the corresponding Reservation. Check-in time is at 4 p.m. or, in our discretion, as your room becomes available. Great Wolf may refuse service or accommodations to any Guest, may remove any Guest from the Lodge at any time, and/or may limit any Guest to only in-room activities at the property (in Great Wolfs sole discretion), for any of the following reasons: (i) whenever such action is necessary to comply with any government regulations, directives or instructions; (ii) when a Guest refuses to permit search of his person or property for explosives, weapons, dangerous materials or other stolen, illegal or prohibited items; (iii) when a Guest refuses upon request to produce positive identification; or (iv) for failure to comply with Great Wolfs rules and procedures, including, for example, Wristband Terms and Conditions, Guest Conduct Policy, Guest Responsibilities, Great Wolfs policies against fraternization with Pack Members, or refusal to wear PPE, as applicable. Untethered Wristband: Wristbands may be additionally offered for sale by a Resort as a day pass without a hotel reservation, or otherwise in connection with special events or promotions. Statistics created are anonymous. 2501 Great Wolf Drive. (1) Great Wolf may delay or waive enforcement of any of the provisions of these Terms and Conditions without losing its right to enforce the same or any other provision later; (2) Wristband holders waive the right to receive notice of any waiver or delay or presentment, demand, protect, or dishonor; (3) should any term herein be deemed invalid or unenforceable, the remaining terms shall remain in full force and effect; and (4) you will send any legal notice or other notice or information that you are required by law to provide or deliver to Great Wolf by first-class mail, or by recognized commercial overnight courier, to the following address: Great Wolf Resorts, Inc., ATTN: Legal Department, 350 N. Orleans Street, Suite 10000B, Chicago, Illinois 60654. Voyagers Points for any single Qualifying Purchase may only be credited to one (1) account. The following terms and conditions apply to all Great Wolf Wristbands received on or after April 12, 2019. Bonus Deals are purely promotional offers, have no cash value, and do not constitute property of the recipient. Points and Member benefits or rewards may not be gifted, purchased, sold, bartered, brokered or otherwise transferred, except that the Program may allow a Member to donate or gift Voyagers Points in certain limited instances. Purchase and use of a Wristband is subject to the regulations of each individual Great Wolf Lodge, waterpark, or other attraction, copies of which may be displayed at a Great Wolf Attraction or are otherwise available upon request. Great Wolf shall not be required to refund any portion of the stay or activities purchased by any Guest who fails for any reason to check-in, arrive on time, or be available for any activity, as applicable. By visiting Great Wolf Lodge, you voluntarily assume all risks related to potential exposure to COVID-19. Voyagers Points accrued by a Member in any Qualifying Purchase may only be redeemed in a separate, subsequent purchase or transaction. By Shawn M. Carter FOXBusiness. 8. IN ANY CASE, THE COLLECTIVE LIABILITY OF GREAT WOLF AND/OR THE GREAT WOLF PARTIES UNDER ANY PROVISION OF THESE TERMS SHALL NOT EXCEED TWO HUNDRED AND FIFTY DOLLARS ($250). Communications with you will be made using your most recent contact information. Such Tethered Wristbands are (i) for use only by invited visitors to Guest Room Wristband holders and not for resale or offer to the general public; (ii) subject to availability; (iii) valid for a single day only; and (iv) limited to one (1) per Guest Room Wristband holder. All such service providers are bound by contract to refrain from using the personally identifiable information we collect from you for any purpose other than providing the service to Great Wolf Resorts. Restrictions apply and items are subject to availability at participating Great Wolf locations. This data is used for promotional and marketing purposes only and the data we gather, along with the reports we generate do not recognize any personal information specific to you, or your individual computer. Most hotels will not charge you a cancellation fee unless you're within 24 hours. One of Northern Michigan's top family vacation spots, the indoor. ALL RIGHTS TO USE THE SITE ARE GRANTED ON THE CONDITION THAT SUCH RIGHTS ARE FORFEITED IF USER FAILS TO COMPLY WITH THE AGREEMENT.YOU WILL BE ASKED TO VERIFY YOUR AGE PRIOR TO SUBMITTING ANY PERSONAL INFORMATION TO THE SITE. User may not: (i) modify, revise, translate or create any derivative works of the Site or supporting documentation; (ii) decompile, reverse engineer, disassemble or otherwise attempt to derive the source code for the Site; (iii) redistribute, sell, rent, lease, sublicense, or otherwise transfer rights to the Site; or (iv) remove or alter any proprietary notices, legends, symbols or labels in the Site, including, but not limited to, any trademark, logo, copyright. $21 Hourly Full-Time Summary: At Great Wolf the Sales Associate uncovers, converts and services high volume group and event business in accordance with goals established by Lodge leadership, contributing to the overall success of the Lodge. GREAT WOLF RESERVES THE RIGHT TO TERMINATE ANY OR ALL SITE OFFERINGS OR TRANSMISSIONS WITHOUT PRIOR NOTICE. Our failure to insist upon strict performance of any of these Terms shall not be construed as a waiver of any provision or right. I had booked a reservation for my son's birthday this weekend but after coming home from a business trip this week tested positive for COVID. Inspection and Search: As a condition to entrance to any Great Wolf Attractions, Great Wolf reserves the right to inspect any bags, clothing, or other articles prior to entry into any Great Wolf Attractions and to prohibit entry or require removal of items which Great Wolf deems inappropriate or potentially injurious to the Great Wolf Attraction, other patrons of the Great Wolf Attraction and Resort, or employees, or otherwise in violation of any Rules. This Privacy Policy may be changed at any time as described below and you will be bound by changes to this Privacy Policy. As stated above, Great Wolf Resorts may share information it collects from you with trusted marketing partners, unless you indicate that you do not wish to receive these offers. "We have had no reported positive COVID-19 cases within our guest or pack community," a . What information is collected online from children under 13 and how is it used? After calling to cancel, I was reminded of their $25 cancellation fee which I vaguely recall hearing about as I was booking. If there is an arrival date of more than ten days and calls back to cancel the reservation in Great Wolf Lodge within 24 hours, you can get in touch with Great Wolf Lodge customer service by phone at 1 (888) 960-9653 for the cancellation procedure. You agree that your liability for the bill is not waived and to be held personally liable in the event that the indicated person, company or associations fails to pay any part of these charges. Great Wolf Lodge is a pet-free facility. For Qualifying Purchases: Members in good standing will receive 1 Voyagers Point for every US$10 spent on a Qualifying Purchase (as further defined below) at participating Great Wolf locations. This does not affect your statutory rights as a consumer. In order for Great Wolf Lodge to continue providing our high safety standards, we require your full cooperation to abide by Great Wolf Lodge's fire safety regulations. Children under 13 may visit the Cub Club or Crew Club portion of our websites to play games. Great Wolf reserves the right to modify or discontinue the Refer a Friend program at any time. Untethered Wristband means as provided under Wristband Types below. It is also used in an aggregated, anonymous manner--in our internal analysis of traffic patterns within our website. 13. WRISTBANDS ARE EXPRESSLY NOT FOR RESALE AND THE LICENSE GRANTED HEREIN SHALL INURE ONLY TO THE INDIVIDUAL TO WHOM GREAT WOLF DIRECTLY ISSUED THE WRISTBAND. Each adult Guest undertakes and agrees to supervise at all times any accompanying minor to ensure compliance with the provisions of this Section. This information allows us to target our marketing dollars to the most effective channels. Book your stay today! You acknowledge and agree, however, that we do retain the right to monitor and approve the Materials and to disclose any information as necessary or appropriate to satisfy any law, regulation or other governmental request, or to protect Great Wolf, the Site or users of the Site. $90,000 to $95,000 Yearly. ARBITRATION OF ALL OTHER CLAIMS: ANY AND ALL OTHER DISPUTES, CLAIMS, OR CONTROVERSIES WHATSOEVER, EXCEPT FOR PERSONAL INJURY, ILLNESS OR DEATH OF A GUEST WHETHER BASED ON CONTRACT, TORT, STATUTORY, CONSTITUTIONAL OR OTHER LEGAL RIGHTS, INCLUDING BUT NOT LIMITED TO ALLEGED VIOLATION OF CIVIL RIGHTS, DISCRIMINATION, CONSUMER OR PRIVACY LAWS, OR FOR ANY LOSSES, DAMAGES OR EXPENSES, RELATING TO OR IN ANY WAY ARISING OUT OF OR CONNECTED WITH THIS CONTRACT OR GUEST STAY, NO MATTER HOW DESCRIBED, PLEADED OR STYLED, SHALL BE REFERRED TO AND RESOLVED EXCLUSIVELY BY BINDING ARBITRATION PURSUANT THE FEDERAL ARBITRATION ACT, 9 U.S.C. Determinations regarding redemption of Bonus Deals are subject to the discretion of the participating Great Wolf location. Available Voyagers Points totals for a Member account will be displayed in the Members account online when you log in atwww.greatwolf.com. One of the first. We may also use this information to send you information about discount offers and other special promotions at Great Wolf Lodge resorts. These Terms provide a general overview of the Program. Reservation means the hotel room booking and guest information related to (a) guest(s) staying in a Resort. Essential Duties & Responsibilities. We have no obligation to monitor Materials provided by users of the Site. If you choose to link to a website not controlled by Great Wolf, Great Wolf makes no representations, warranties, promises, or guarantees, either express or implied, concerning the content of such non-Great Wolf website, including the accuracy, completeness, reliability, or suitability of such site for any particular purpose, nor does Great Wolf represent, warrant, promise, or guarantee that such site or content is free from any claims of copyright, trademark, or other infringement of the rights of third parties or that such site or content is devoid of viruses or other contamination. What time is check-out? Check-out time is at 11a.m. or as otherwise specified on your reservation. You may not use the Site in violation of any applicable laws or regulations, including, without limitation, export laws and regulations. WITHOUT LIMITING THE PRECEDING SENTENCE, IN NO EVENT WILL GREAT WOLF BE LIABLE TO GUEST FOR ANY CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR PUNITIVE DAMAGES. Great Wolf Lodge Voyagers Club Terms and Conditions. In the event of technical failures or difficulties or other reasons, Great Wolf membership benefits may not be available during a Member's visit to a participating Great Wolf location. Great Wolf reserves the right to change (add to, delete, or amend) these Terms or any aspect of the Program at any time, even though such changes may affect the value of points already accumulated, the value of the rewards and/or the time for redemption. Members are not entitled to any compensation as a result of such technical failures or difficulties. Great Wolf Lodge Traverse City, MI Posted: February 21, 2023 $16 Hourly Full-Time NEW PAY RATE! Great Wolf Lodge closed on March 15 amid the pandemic and is projecting an Aug. 27th date for reopening with reduced capacity in line with provincial distancing orders. No business entities, third-party aggregators, organizations, or groups may register for the Program or receive or redeem Voyagers Points or other benefits. 1, ET SEQ., (FAA) SOLELY IN CHICAGO, ILLINOIS TO THE EXCLUSION OF ANY OTHER FORUM. Great Wolf Attraction means any ride, amusement, waterpark area or other attraction to which a Wristband is required for admission. Roughly a month ago we called to. See more Languages How can I opt-out of receiving future communications? You agree not to harass, abuse, stalk, intimidate, threaten or engage in any conduct that harms, harasses, or offends any employees, contractors or agents of Great Wolf, its affiliates, operators, or partners engaged in the provision of services, including the delivery of any services, or any other guests, Members or third parties. Title, ownership rights, and intellectual property rights in the Site, its content, and all copies thereof shall remain in and with Great Wolf, its licensors and/or its assigns. The policy is effective as of 2 p.m. on March 15. Failure to comply with these important property rules and local laws may also lead to arrest and prosecution. PLEASE STAY ALERT AND AWARE OF YOUR SURROUNDINGS AND ABIDE BY ALL RESORT AND GREAT WOLF ATTRACTION RULES AND REQUIREMENTS INCLUDING BUT NOT LIMITED TO THOSE POSTED WITHIN A WATERPARK. Subject to the terms and conditions of this Agreement, Great Wolf grants User a limited, revocable, non-exclusive and non-transferable license-at-will (the "License") to use the Site for its intended purpose for your own non-commercial use in order to upload content required and/or permitted by the Site and these Terms and Conditions. Permission to Film or Videotape: Entry into any Great Wolf Attraction constitutes consent for Great Wolf to use any film, video, or reproduction of image and/or voice of a Wristband holder for any purpose whatsoever without any payment to the Wristband holder. GUEST HEREBY AGREES THAT EXCEPT AS PROVIDED IN THE LAST SENTENCE OF THIS PARAGRAPH, GUEST MAY BRING CLAIMS AGAINST GREAT WOLF ONLY IN GUESTS INDIVIDUAL CAPACITY. Terms and Conditions means these terms and conditions or any other condition that applies to the receipt and/or use of a Wristband. Great Wolf Lodge New England will begin taking reservations this summer after being unable to reopen since March 2020 due to the COVID-19 pandemic. Video. GREAT WOLF MAKES NO WARRANTY THAT THE PROGRAM WILL BE UNINTERRUPTED, TIMELY OR ERROR FREE, NOR DOES GREAT WOLF MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE PROGRAM. When I booked online I was charged twice for the same reservation. To enroll, you must provide the requested information (including a valid email address) by registering online to become a member of the Program (Member). Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance of any content of the Site is strictly prohibited. When this reservation was booked I paid extra for the flexible cancellation option which would allow us to cancel if something came up for a little bit extra. Great Wolf reserves the right to hold any Wristband Holder responsible for the subsequent unauthorized use of any Wristband within their control. We require guest checking in to be at least 21 years of age and to present the credit card used at time of booking (in case of incidental charges) and a photo ID upon check-in. BY ACCEPTING THESE TERMS, YOU AGREE TO RESOLVE ANY DISPUTE WITH US ARISING OUT OF OR RELATED TO THESE TERMS THROUGH BINDING ARBITRATION OR SMALL CLAIMS DISPUTE PROCEDURES AND AGREE TO WAIVE YOUR RIGHTS TO PARTICIPATE IN A CLASS ACTION SUIT. What is the resort fee? How can I opt-out of receiving future communications? Neither accrued Voyagers Points nor rewards are transferable by the member (1) as part of a domestic relations matter, (2) upon death, or (3) by otherwise based on the operation of law. Guests with animals not qualifying as service animals under applicable law will be asked to check out and will forfeit their deposit. The Wristband Holder, and parent on behalf of any minor Wristband Holder, further agree that any lawsuit filed may only be filed in the state or federal courts located in the same county, or as it relates to federal court, the same district, as the Resort. The indoor water park in Fitchburg. Stay connected with free in-room WiFi, and guests can find other amenities such as a firepit and laundry facilities. Voyagers Points will be restored to a Member's membership account only in the event Great Wolf determines, in its sole and absolute discretion, that the purchase requested by that Member is unavailable, cannot be delivered or is defective, or cancelled, subject to cancellation terms. We may send you email and other communications related to Program and your Program account (regardless of any settings or preferences related to your Program account). Guests who wish to cancel their stay are subject to the following cancellation fees: $50 if canceled 8 or more days from arrival $100 if canceled 3-7 days from arrival, or the cost of a one-night stay if rate is under $100 First nights deposit if cancellation is received less than 3 days from arrival for Great Wolf Lodge US properties, or50% of the first nights deposit if cancellation is received less than 3 days from arrival for Great Wolf Lodge, Niagara Falls. You cannot cancel reservation in Great Wolf Lodge online. What personal information is collected and how is it used? You may be required to present your Program account information at the participating Great Wolf location in order to redeem the Bonus Deal. Voyagers Points for such activities or milestones will be awarded as described in the applicable offer and will be subject to any additional terms set forth with that offer. a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owners behalf. Full-Time. Without limiting the generality of the foregoing. After applying the change fee, we can place the remaining balance on a deposit hold for up to 12 months to allow guests additional time to determine a future stay date if a change in their reservation is needed. Splashy rides such as Alberta Fallsa four-story double-raft water slideand a winding lazy river surround the park's iconic hub: a four-story treehouse with a 1,000-gallon tipping bucket. Qu necesito mostrar cuando llegue al resort? About My Reservation I left something at Great Wolf Lodge. We use this information to process your request and/or to contact you with questions regarding your reservation or purchase. Great Wolf Lodge is not responsible for accidents or injury to guests, or for loss of money, jewelry, or valuables of any kind not secured in a safety deposit box or safe. Email this Business. Wristband means the physical wristband provided as a license to participate in and/or access Great Wolf Attractions to which these Terms and Conditions apply. Voyagers Points may not be redeemed for any purchases or charges to the Members room for Great Wolf goods or services during the Stay or the purchase of gift cards or gift certificates. Any attempt to gain admission to Great Wolf Attractions with a cancelled or unauthorized Wristband (including as obtained through unauthorized means), or a cancelled Wristband, will constitute a breach of these Terms and Conditions. I was never told about this policy. 888-966-9653 Join Voyagers Club Sign In Find Reservation Water Park & Fun Suites Dining Groups Deals Day Pass Book Your Stay Plan Your Stay at Great Wolf Lodge - San Francisco / Manteca, CA Book Now FAQ Not sure what to bring? ANY QUESTION ABOUT THE ARBITRATION ADMINISTRATORS MENTIONED ABOVE MAY BE DIRECTED TO THEM AS FOLLOWS: NATIONAL ARBITRATION AND MEDIATION, INC., 990 STEWART AVE, 1. California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at1-916-445-1254or1-800-952-5210. New England's Great Wolf Lodge has been closed due to the coronavirus pandemic but they began taking reservations in October for Thanksgiving week with hopes that the water park and hotel will . For questions or concerns regarding the Program, please contact us as follows: Great Wolf Resorts, Inc., Attn: Great Wolf Rewards Program 350 N. Orleans St., Suite 10000B Chicago, IL 60654 Phone: 708.967.3300 Fax: 608.729.2235 E-mail:[emailprotected]. 2. Great Wolfs Copyright Agent can also be reached by facsimile at (608) 662-4281, sent to the attention of General Counsel, Copyright Agent. Due to unforseen circumstances I was forced to cancel on 6/20. 4634 Santeetlah Rd Robbinsville, NC 28772 Get directions Edit business info You Might Also Consider Sponsored Gorgeous Stays 3 Most unique glamping experience in the Smokies! Except as may be required by law, neither a party nor its representatives may disclose the existence, content, or results of any arbitration hereunder without the prior written consent of all parties. Purchases and transactions other than those expressly defined as a Qualifying Purchase do not qualify for Voyagers Points, including, without limitation: (i) purchases of gift cards or gift certificates; (ii) purchases of alcohol; (iii) prior purchases (except as provided in these Terms) or purchases or transactions made using Voyagers Points or other Great Wolf promotional items; (iv) purchases made via point-of-sale that are not charged to the Members room; and (v) any amounts paid in resort fees, surcharges, sales, use or other transactional taxes, gratuities, service charges, or similar fees, fines or charges. Bonus Deals may have certain restrictions including expiration dates and short, time-limited redemption periods. COVID-19: By booking a reservation with Great Wolf, Guest (as defined herein) acknowledges the inherent risk of exposure to COVID-19 that exists by visiting any public place where other people are present.Great Wolf has enacted enhanced sanitization and safety measures to protect Great Wolf guests and Pack Members. Great Wolf Lodge in Gurnee announced Thursday that the resort and indoor water park will open with new health protocols. SOME STATES DO NOT ALLOW THE DISCLAIMER OR LIMITATION OF WARRANTIES, SO THE DISCLAIMERS SET FORTH ABOVE MAY NOT APPLY TO YOU TO THE EXTENT THAT SUCH STATE LAW APPLIES TO YOU. These Terms, all transactions related to the Program and all related matters, regardless of your location, are governed and construed solely in accordance the Dispute Resolution provision provided in the Great Wolf Terms and Conditions (available atwww.greatwolf.com/terms). We do not grant any license or other authorization to any of our trademarks, logos, trade names, service marks, other copyrightable material or any other intellectual property by including it on the Site. What can I do if someone gets sick before we arrive? However, we will not use the child's email address to contact the child and we will delete it from our records once we have responded. YOU (FOR YOURSELF, MINOR CHILDREN FOR WHOM YOU MAY BE A SUPERVISING COMPANION, AND EACH OTHER WRISTBAND HOLDER) AND GREAT WOLF IRREVOCABLY WAIVE ANY RIGHT TO A JURY TRIAL. In addition, we may share your name, address, email address and phone number with some of our trusted marketing partners, who may contact you to offer discounts and other valuable information about their products and services. Great Wolf Lodge General Manager and member of the Waterparks of Ontario Coalition Keith Simmonds says they have been working with the province to ensure a safe reopening. To the extent you have specific requirements or inquiries not addressed below, please reach out to us by email ([emailprotected]) or phone (866-905-9653) and please mention youd like to speak to someone regarding the accessibility features available at a Great Wolf Lodge. Refunds: Wristbands are nonrefundable. 4. At Great Wolf, our Front Desk Agent ensures an efficient, informative and professional check in/out process so our guests can focus on enjoying all of the amenities the lodge has to offer. Was forced to cancel on 6/20 any single Qualifying Purchase may only be in! In and/or access Great Wolf Lodge NEW England will begin taking reservations this after! Their $ 25 cancellation fee which I vaguely recall hearing about as I was to. Not Qualifying as service animals under applicable law will be made using your most recent contact information April. 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