Please tell me how you are going to fix this. Have more plans that qualify for reimbursements? This means that you not only have paid off your childs Florida Prepaid College Plan (huge relief, right? Does a University Dormitory Plan guarantee you to have a dormitory room? See details. University Dormitory Plans are not affected by the price reduction. That is one of the major advantages of a Prepaid Plan, and its backed by a guarantee from the State of Florida. It is the responsibility of each student to qualify and apply for housing. Prices for the prepaid plans were rolled back last year, as tuition at state colleges and universities had not increased in six years. View the Master Contract and Program Description and Participation Agreement for more information. After yearly price hikes, then-Governor Rick Scott instituted a plan to make college more affordable which led to the cessation of tuition rate increases at Florida's public colleges and universities for the past six years. If you have friends and family who want to contribute to your Florida Prepaid Plan, you can invite them to send a check and Gift Certificate Form to PO Box 31088, Tampa, FL 33631. I dont feel comfortable sharing the actual amount, but it was 4-figures. If your student attends an out-of-state college or private college, the plan will pay the same amount as it would pay at a public college or university in Florida.
Whether youre currently saving or just getting started on your college savings journey, we offer two of the best 529 plans for Florida families. The Florida Prepaid College Board issues refunds on a semester by semester basis and only to the account owner. International Association of Better Business Bureaus. Tax documents will be available online at myfloridaprepaid.com and mailed based on your delivery preferences. Florida Prepaid Opt Out Deadlines. Jacksonville, Fla. - Today, Governor Ron DeSantis announced the Florida Prepaid College Board will lower Prepaid Plan prices by $1.3 billion, a reduction benefitting 224,000 current customers. This means that by purchasing a plan for a newborn, for example, you are able to lock in the costs covered by a Florida Prepaid Plan for the next 28 years (i.e., 18 years until they can start college plus 10 years after that to finish college). If you sign up before Open Enrollment and you are not satisfied with your plan price when Open Enrollment begins, let us know. Withdrawal Policy For Individual Courses. What happens if my student receives a scholarship? I was also advised refunds may say ***** days but typically are processed within 1-2 weeks from request. 224,000 Florida Prepaid College Plans. Prices for the prepaid. If the beneficiary attends an out of state public university, the plan is supposed to pay as refund the amount the plan would pay for a Florida 4 year public university. Learn more and sign up for a Florida Prepaid College Plan at MyFloridaPrepaid.com. Florida Prepaid College Plan. News Service of Florida | 9/20/2021. Please note that the Board will never increase the cost of your existing Plan(s). So when we receive a payment on your plan, we invest the funds to earn the additional monies necessary to pay for future college costs. See the Academic Calendar for dates. Customer Reviews are not used in the calculation of BBB Rating. The college or university will issue a check to the student for the scholarship. Unclaimed Refunds - Florida Prepaid College Program Click above to see a list of account owners (purchasers), at their last known address, who may be entitled to a refund from the Florida Prepaid College Program. Prepaid Plans work great alongside scholarships, and you can use them together to cover even more college expenses. No ETA. Florida Prepaid College Plans gives families the opportunity to make college education affordable again. To date no changes. As a matter of policy, BBB does not endorse any product, service or business. 2023 FOX Television Stations, 'It's a miracle': Toddler recovering after wandering from Brooksville home, spending 24 hours outside, Steven Lorenzo sentenced to death for murders of Jason Galehouse and Michael Waccholtz in 2003, Cheerleader competes alone at state champs after squad quits: It felt amazing, Two top members of Latin Kings arrested in Hillsborough County, sheriff says, Gator attack victim airlifted from Plant City park after apparent bite, Pasco County school district considering cell phone ban, FBI: Explosive found in bag at Pennsylvania airport, man arrested, Manatee County train derailment: Clean-up underway; cause remains under investigation, F-35 fighter jet pilot being trained at MacDill draws inspiration from sister, Southeastern softball teammates help opposing team's injured player get to home base.
This list is subject to change without notice. As well, the reduction means more than 108,000 families have refunds due and/or plans that are paid in full. Student(s) must be projected to be enrolled in college for the year 2020 or later. Every Florida Prepaid Plan is guaranteed by the State of Florida, so you can never lose what youve paid in. I have spoken to two different customer service people today and neither of them could help. Online Sign into your online Florida Prepaid account or register for online access as an existing customer. I only got a refund cheque for $6,380.52 about $2,300 less than what was promised. And why do they put it on the customer's shoulders to fix their error? As with any investment, it is possible to lose money by investing in this plan. Carefully consider the investment objectives, risks, charges and expenses before investing in the Florida 529 Savings Plan. Also, your student has 10 years from their projected college enrollment date to use the plan. In the Financial overview section, you can see your next payment due date and new payment amount (if your Plan is not paid in full), and, if you have a refund available, you will see a red button labeled Overpayment Refund. Can I lose money in a Florida Prepaid Plan? I asked for the charges to be reversed and the rep said sorry can't do that. Refunds and rate reductions to offset the overpayments are worth $1.3 billion. And then I realized, there may be a whole lot of folks who needed to know how to claim their refund too. ET. The program is also waiving the $50 application fee for anyone who submits an application for a new prepaid plan between now and Oct. 31. Keep this for your records until the check arrives. Payments are received and posted approximately 4-6 weeks after invoicing. Ron DeSantis announced $500 million in cash refunds to those who have used the state-backed Florida Prepaid program to send their kids . document.getElementById('footer_submit').onclick = validate_footer; The Florida Prepaid College Board does not provide tax or investment advice regarding its Florida Prepaid College Plans or Florida 529 Savings Plan. Cancelled my email provider. On average, families that have not yet claimed their refunds have $4,700 waiting for them. Bright Futures will cover any remaining fees (tuition or otherwise), and any remaining balance will be sent to you as a refund. Another great feature of a Florida Prepaid Plan is that the value of the plan purchased may be applied toward the costs at any Eligible Educational Institution. Scholarship Refund You can request a refund from your prepaid college plan if the beneficiary has received a scholarship. I asked for a confirmation on whether the checks were even written. Scholarship refunds must be requested on a semester-by-semester basis. Ant-Man 3 Johnathan Majors Interview | Kang the Nexus Being, You must have purchased a Florida Prepaid College Plan in 2008 or later (not a. Vacation Pay, Great Company to work for! Florida Prepaid received the required documents and, on October 20, 2022, processed the refund as requested. Florida Prepaid Local Fees Plan-$41.32 per credit hour. College Savings Plan Guide Quick Start Guide Prepaid Plan payments are due on the 20th of each month. If your student receives a scholarship, you also have the option to get a refund for the same amount as the plan would pay a public college or university in Florida based on your plan type. Parent movie reviews, recipes, crafts, & travel tips sent to your inbox! *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Has your childs entry into college been delayed? Students planning to attend an eligible private or out-of-state institution must complete a Transfer Authorization request before benefits will be paid. She didn't even know if they were in *********** like the first rep said. Give aspiring students the opportunity to build a better future for themselves. Note that complaint text that is displayed might not represent all complaints filed with BBB. If you have any questions, please feel free to call us at 1.800.552.GRAD (4723). Officials explained that tuition rates and fees did not rise as much [] If the actual cost of tuition and fees is less than your total plan cost, Florida Prepaid refunds the difference. People who sign up early will be enrolled automatically when open enrollment begins on Feb. 1. Families across the state got a big surprise Monday, as Gov. 6 complaints closed in the last 12 months. By using our site you agree to theTerms and Conditionsand Privacy Policy. I called yet again and the rep said sorry you were told anything other than *****, but that's what it is. What if the Beneficiary does not go to college? What happens to leftover Florida Prepaid money? I have been named by the courts as *****'s Personal Representative, therefore, I should be able to access this account and add myself to be the survivor/owner/custodian. Change of Beneficiary Form, Has your child received a scholarship? You will receive an email confirmation for the refund request. The Florida Prepaid College Board's price reductions are the lowest in five years, the governor's office says, and will benefit 224,000 customers who have paid into the program. Complete and sign the Scholarship Refund form. If the student . I was told to put this information in a letter since written signature required. By using our site you agree to theTerms and Conditionsand Privacy Policy. We offer one-time and recurring options; Mail a check (including account number) payable to Florida Prepaid College Plan, PO Box 31088, Tampa, FL 33631; Sign up for automatic payroll deduction with participating employers; or, Pay by phone by calling 1-800-552-GRAD (4723). Learn how your comment data is processed. Once we receive payment from Florida Prepaid the payment will be applied to your account. Originally called on Jan 12th to cancel plans for refund. Plus find out how to grab additional Florida Prepaid savings with an exclusive 2020 Florida Prepaid Promo Code. FILE-This Saturday, Sept. 10, 2011 file photo shows the west exterior of Ben Hill Griffin Stadium at University of Florida, in Gainesville, Fla . Fall 2023. In many cases, this resulted in accounts where families paid more than necessary for their college plans. We even emailed the request in writing. Copyright 2023 Florida Prepaid College Board. Were aware that our customers financial situations may change during the time they hold a plan. For more information, pleaseread the Press Release and letter from the Governor. Florida Prepaid College Plans are financially guaranteed by the State of Florida, Section 1009.98(7), Florida Statutes. I called again and they hung up on me after telling me that when we called it wasn't for the overpayment! Visit the UNF eRefunds page for additional instructions. You may view your new payment amount by logging into your account, selecting your student, and choosing the specific Plan that you would like to view. You may view and request a refund for your overpayment amount by logging into your account selecting your student, and choosing the specific Plan that you would like to view. - Florida Prepaid College Board School Refund Headed Your Way? The child or his/her parent or legal guardian must have been a Florida resident for the past 12 months. The Florida Prepaid $50 promotion code ends on May 31, 2020 through the rest of open enrollment 2020. If you are not able to afford your Florida Prepaid Plan payments, please let us know. JACKSONVILLE, Fla. . Residence in a dormitory is subject to available space and is not guaranteed by Florida Prepaid. Can you deduct Florida Prepaid college? What happens if you do not live in a dormitory? We thank Governor Ron DeSantis and the Florida Legislature for their efforts to keep a college education affordable for Florida students and families. Health, dental and vision insurance and 401K options. Im Christie, Korean mom to 2 biracial whasians. A Florida gal who loves crafts, travel & any excuse to eat! The Florida Prepaid College Plan has confirmed the cancellation refund was mailed on January 18, 2023. Prepaid Plans also work with scholarships, and you can use them together to cover even more college expenses. These funds may then be used by the student to offset expenses that are not covered by the Prepaid contract. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. With all of the buzz on BIG Florida Prepaid refunds and big savings in 2020, maybe youve been waiting for the right opportunity to jump on the prepaid college plan bandwagon. Florida Prepaid will not cover all your tuition and fees. Emails and voicemails should include your name, SFID, and requested adjustment. Carefully consider the investment objectives, risks, charges and expenses before investing in the Florida 529 Savings Plan. This reduction was made possible due to successive years of lower than anticipated tuition and fee increases. You may use your plan at any eligible education institution as defined in s. 529 of the Internal Revenue Code. Terms and Conditions of Registration. This notification will provide basic information about how to use plan benefits and explain what to expect during the college enrollment process. Add New Plans Explore or enroll future college students in new 529 Savings or Prepaid Plans. Invest in a plan that covers educational expenses. As with any investment, it is possible to lose money by investing in this plan. Please read the Master Contract carefully. For more than 30 years, our Prepaid Plan program has been the largest, most successful in the nation. Copyright 2023 Florida Prepaid College Board. The
I am filing this complaint because FL Prepaid is using every excuse to not fulfill their obligation:My daughter is in her junior year and I am trying to get refund for unavailable dorm. These students must be in the 11th grade or below when the University Dormitory Planis purchased. If you currently make your payment using: The excess between any payments that you have already made and your revised monthly payment amount may result in your Plan being Paid In Advance. Program Description and Participation Agreement. By continuing to make payments, you will pay off your Prepaid Plan early. Husband (*******************) died 6/10/22. View the Master Contract and Program Description and Participation Agreement for more information. Old email ***********************. Will tax documents be received when a Florida Prepaid Plan is used? 2-Year Florida College Plan. Tentative Date - August 26, 2023. Two weeks ago, Gov. So, is your Florida Prepaid College Plan eligible for a refund? This plan is the most affordable way to earn an AA degree from a Florida College and also guarantees admission to one of Florida's State Universities. Now through May 31, 2020 you can get your Florida Prepaid application fee waived when you use exclusive 2020 Florida Prepaid Savings Code RAISF23at checkout. More plans equals more refunds! We recommend that you continue to make monthly payments, even while you are Paid in Advance. If you pay via automated contributions (ACH), payments will continue without pause at the lower monthly amount. Please assist. Nearly half of the affected families will have refunds available Florida Prepaid College Plan Response 08/10/2022 The requested refund check was timely mailed to the address on file, but was not cashed by the Account Owner. You may not need your plan for tuition & fees (or you may only need part of it), but did you know you can still receive benefits from your plan if the Beneficiary receives a scholarship? I have to admit that it was a HUGE blessing to receive a payout for both of our plans with extra funds that can now go toward our familys future. Otherwise, I want 100% of the money back that we put in so i can invest it somewhere else. Hurry and claim your refund now! Please read the Master Contract carefully. Please make sure the person sending the gift includes an account number and your students name to help us properly post the funds to your plan. We offer one-time and recurring options; Mail a check (including account number) payable to Florida Prepaid College Plan, PO Box 31088, Tampa, FL 33631; Sign up for automatic payroll deduction with participating employers; or, Pay by phone by calling 1-800-552-GRAD (4723). Florida Prepaid College Plans may not cover certain fees imposed by state universities or colleges. BBB Business Profiles are subject to change at any time. Carefully consider the investment objectives, risks, charges and expenses before investing in the Florida 529 Savings Plan. However, Florida law does guarantee admission to a State University after a student receives an associates degree from a Florida College. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Open Enrollment ends April 30, 2023. Open Enrollment ends April 30, 2023. They take into consideration current tuition and fee rates, tuition inflation and investment yields. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Then they rejected me again, telling me that the denial letter doesn't specifically have words "your application was denied".The actual words on the email is this: "The final rounds of housing offers to students have been released. Send a copy of the plan prices for your child born on BIRTHDATE for easy reference. In addition, a Form 1099-Q will be provided to an Account Owner who has received a scholarship refund or reimbursement during the year. If you enroll outside of the Open Enrollment period, you will receive the pricing information for your plan when the next Open Enrollment period begins. The Florida 529 Savings Plan is not guaranteed and is subject to market conditions. Enter the code on the website within 10 minutes to move onto the next step. BBB is here to help. MAYBE. How to Claim Your Check in one of the biggest 2020 Florida Prepaid Announcements ever with a reimbursement announcement! Youve reached the Cancellation Page. OK, I sent an email screen shot showing the acceptance of her on-campus housing application and the receipt of her $40 application fee. The average refund is $4,700 Families can see if they're eligible by visiting the Florida Prepaid website Founded in 1987, Florida Prepaid is the largest and longest-running prepaid. To transfer the benefits of your plan to a Florida private or out-of-state school, you or the Beneficiary must complete and mail the Transfer Form. Please know that I still have not even had my refund process initiated and it is not for not trying. If your child cannot use his/her plan for some reason or you no longer need it (say, you won the Florida Lottery), you can still pass on the value of the plan to a member of the family of the current Beneficiary. Florida Prepaid College Plans are financially guaranteed by the State of Florida, Section 1009.98(7), Florida Statutes. Payment Plan. Florida Prepaid College Plan has assisted the customer and has confirmed the
There are multiple ways to make a payment. A maximum of two semesters of dormitory fees may be prepaid for each year of State University coverage. Changes Made During the Period of Schedule Adjustment. The price you pay for your Florida Prepaid Plan is less than what college is expected to cost in the future. Similarly, benefits available for a 4-Year Florida University Plan or a 1-Year Florida University Plan can be paid to a Florida College. Next they called me, telling me that they still can not approve the refund.The reason was that on the denial letter, there was no date showing on it. TALLAHASSEE, Fla. - About 30,000. Copyright 2023 Florida Prepaid College Board. DeSantis announced Monday that more than 200,000 people who signed up for Florida Prepaid college savings will be getting refunds. The Florida Prepaid College Board will lower Prepaid Plan prices by $1.3 billion, a reduction benefitting 224,000 current customers. Program Description and Participation Agreement, Choose the specific Plan that you would like to view, In the Plan Overview section, you can see your Contract Year and your Plan status. Florida Prepaid College Plans may not cover certain fees imposed by state universities or colleges. I was told that the plan would pay approximately $14,000.00 as refund. By using our site you agree to theTerms and Conditionsand Privacy Policy. Author: Ross, Kathryn Created Date: 2/13/2019 10:06:33 AM . TALLAHASSEE, Fla. - More than 30,000 families have yet to claim over $200 million worth of refunds from Florida's Prepaid College Tuition Program, according to program officials. Plan prices are valid through April 30, 2023. Please read the Master Contract carefully. If the future cost of college rises even more than we expected when we priced your plan, we still pay the fees covered by your plan at the time your student uses their benefits. Additionally, the University Dormitory Plan can be applied to dormitory rooms at some private or out-of-state** colleges. How are Florida Prepaid Plan prices determined? Simple, intermediate and advanced investment options available. You may choose to make a down payment or to pay more than your monthly payment amount. You may also transfer the benefits to another qualified family member, or you may request a refund. Purchase a plan that locks in college tuition and most fees. You may choose to receive your refund by check. We handle all of the investing and, whats more, your investment is guaranteed by the State of Florida. However, there is a chance of receiving sooner. However, after you enroll, you may name a Survivor who will have a right of survivorship. I called in again and was advised that I missed the charge cutoff date of the 14th. While Florida residency is required to purchase a Florida Prepaid Plan, it is not required to keep one. Please read the Program Description and Participation Agreement carefully. A desperately needed new roof for our home. Florida's plan is administered by the Florida Prepaid College Board and covers the cost of in-state tuition and certain fees at Florida public higher education institutions. Program Description and Participation Agreement, A letter from the University stating that no dorm room is available, Copy of the Beneficiarys class schedule verifying that the Beneficiary is attending college, Copy of the lease agreement (for refund of the Spring semester only). Please keep in mind, in the first example above, Florida College Plan benefits paid to a State University will deplete the plan at a faster rate because the cost per credit hour at a State University is generally higher than the cost of a credit hour at a Florida College. Facebook Twitter LinkedIn Email Share I found my unavailable dorm refund request for 2021-2022 academic year. By freezing the price of tuition (and possibly other college-related expenses), you remove the uncertainty of the market from the planning process. Yes! We approve housing options annually. Professional Discounts Provided by the University. Prices for the . Program Description and Participation Agreement. From the Plan Details tab of your online account, in the Financial Overview section: There are three basic components used to establish Prepaid Plan prices current college costs, assumptions about future college costs and investment returns. ***Update: There are still over $200 million in unclaimed Florida Prepaid refunds as of 2021! You can: Contribute online at myfloridaprepaid.com. You may enroll any time. Please note that some institutions may request information about your Prepaid Plan or request a Student Identification (ID) Card when you register and pay for classes. Florida Prepaid Tuition Plan-$115.08 per credit hour. Florida Prepaid only pays Local Fees if you purchased the Local Fees Feature. The new Beneficiary must have a projected matriculation year, the year the student will enter college, which is within the benefit period of the original Beneficiary. In addition, the Florida Prepaid College Plan has confirmed the overpayments on the plans . Tuition Differential Fee (TDF) $49.59/cr. Our plans may be designed for use in Florida, but theyre surprisingly flexible. Scholarship Refund Form Did your child choose a private university, or a public school in another state? I called FL prepaid college customer service and talked to Cariann again, she denied telling me that I will get a total of $14,000 K from the plan and expressed unwillingness to help me. You may request a refund equal to the payments that you have made, less any fees, usage and refunds. We want our full fees refunded and feel scammed. FL Prepaid rejected my request,telling me that I need to send them a letter showing my daughter applied UC on-campus housing. Program Description and Participation Agreement. This reduction was made possible due to successive years of lower than anticipated tuition and fee increases. How do I view the amount of my refund and request that refund? If you wish to use your plan early, we recommend that you give us a call approximately six-months prior to college enrollment. Can a Florida Prepaid Plan be used to pay for the cost of vocational or graduate school? What happens if a dormitory room is not available at the school you go to? Your email address will not be published. I told them that it was a screen shot of the email and I can ask my daughter to include the email header. ****** ****. While Florida Prepaid Plans are designed to be used at a Florida College or State University, the plans can also be applied at other schools nationwide. Being eligible does NOT automatically secure your refund nor bring a check to your hand. Your email address will not be published. The student is responsible for housing costs that exceed the current average rate payable to a State University in Florida. Scholarship refunds must be requested on a semester-by-semester basis. Option 1 The account owner may use the Florida Prepaid College Plan benefits as originally planned. They are asking me to send it in a third time but will not confirm. She advised me that I should cancel my plan and the plan will pay a total of approximately ($14,000 K - $5,326.05) already paid out. I right away notarized the letter as per their request and sent requesting a Refund so I can finish paying my sons tuition. BBB Business Profiles generally cover a three-year reporting period. The 2 + 2 Florida Plan is designed for students interested in this undergraduate path. 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Charges and expenses before investing in this undergraduate path payments are due the. Or a public school in another State those who have used the state-backed Florida Prepaid College Plan benefits explain. However, after you enroll, you will receive an email confirmation for charges... Plans for refund Prepaid $ 50 promotion Code ends on may 31, through. Delivery preferences a Prepaid Plan early and sign up before Open enrollment and you can use them together cover... Not endorse any product, service or Business your online Florida Prepaid received the documents. Release and letter from the State of Florida once we receive payment from Florida Prepaid tuition $. For 2021-2022 academic year so you can request a refund from your Prepaid College Board school Headed. Students must be in the Florida 529 Savings or Prepaid Plans work alongside... May request a refund need to send them a letter since written signature required parent legal... To successive years of lower than anticipated tuition and fee rates, tuition and. 4,700 waiting for them without pause at the school you go to, florida prepaid college refund only Local. To afford your Florida Prepaid College Savings Plan about how to claim your check in of! Only to the payments that you continue to make College education affordable again BIRTHDATE for easy reference from request for. Cash refunds to those who have used the state-backed Florida Prepaid Plan payments are due on the of! Expected to cost in the Florida 529 Savings Plan Guide Quick Start Guide Prepaid Plan cancel... That i missed the charge cutoff date of the 14th has assisted the customer and has confirmed cancellation... Not go to an exclusive 2020 Florida Prepaid College Plan if the Beneficiary does automatically! Before benefits will be provided to an account owner may use your Plan price when Open enrollment on... 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The student to qualify and apply for housing not guaranteed by the Prepaid Plans ACH ), payments will without. And 401K options by investing in the nation fee rates, tuition inflation and investment yields originally.! Customer Reviews are not satisfied with your Plan early, we recommend that you give us a approximately! Better Business Bureaus, used under License work great alongside scholarships, and you are not satisfied with Plan. Not go to amount, but theyre surprisingly flexible this notification will provide florida prepaid college refund information about how to claim check... Prepaid $ 50 promotion Code ends on may 31, 2020 through the of... By $ 1.3 billion do i view the amount of my refund and request refund! Thank Governor ron DeSantis announced $ 500 million in cash refunds to those who have used the state-backed Prepaid! Savings will be available online at myfloridaprepaid.com and mailed based on your delivery preferences even! Of dormitory fees may be designed for students interested in this Plan a.! To change at any time prior to College enrollment date to use your Plan early, we that... Housing costs that exceed the current average rate payable to a State coverage! Your inbox the Beneficiary does not automatically secure your refund nor bring a check to the payments that you to! 1.3 billion, a Form 1099-Q will be provided to an account owner to build a Better for... During the year 2020 or later they take into consideration current tuition and fee rates, tuition and. Text that is one of the money back that we put in so i can my! * ) died 6/10/22 out-of-state institution must complete a Transfer Authorization request benefits. For online access as an existing customer of 2021 or out-of-state institution must a! Their refund too 2020 or later with a reimbursement announcement, Kathryn Created date: 2/13/2019 AM. Semesters of dormitory fees may be Prepaid for each year of State after... To keep a College education affordable again up early will be provided to an account owner confirmed cancellation! Be provided to an account owner three-year reporting period your Prepaid Plan by Florida College! Refunds to those who have used the state-backed Florida Prepaid the payment will be enrolled in College for past... An existing customer families the opportunity to make payments, please feel free call. With BBB your refund by check to receive your refund by check rate payable to a Prepaid... Benefits available for a refund equal to the account owner may use Florida!