You can contact TNT Mon-Sun 8am-7:30pm 0901 545 0621 Customer Calls call connection and sms message information service costs 6 plus phone company's access charge max 180 mins duration plus 6 mobile information sms Use our Rate Tool to get a quote and estimate transit time for your specific shipment. At the crash site of 'no hope' - BBC reporter in Greece. Caring and true to promise - TNT Leeds We had renewed our passports but owing to a leak had to move out of our home.the care from both manager and driver to hold on to them and arrange personal contact for redelivery was extraordinary and they deserve such credit for going beyond anything I have experienced in my many years! They system is soo Poor it could win Oscar of the year! Megan0duck 2 yr. ago. Please can I, @dfonasia @HM_Passport @dfonasia @HM_Passport Good afternoon, Daniel. Drive sales to your store with this popup you can set up in minutes. On the 10th March I was told that TNT doesnt have a driver to do the delivery. Video, 1894 shipwreck confirms tale of treacherous lifeboat. Why can your TNT deliverers not do the job properly. An HMPO spokesperson said: "Due to Covid-19, over 5 million people delayed applying for a British passport throughout 2020 and 2021. TNT have so far failed to deliver my passport 3 times due to problems at their end. Can someone please help. TNT Contact Number: 0345 6080630. TNT (owned by FedEx) were awarded a 3 year 77million contract by the UK Government in July 2019 to deliver new/renewed passports for HM Passport Office. TNT service is completely dreadful, and extremely poor. A delivery giant has issued a public apology over passport delays that have left hundreds of people unable to travel in the run up to Christmas. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. 144 helpful votes. I've been almost 5 months without my resident card due to a deliveryman mistake that even hit the street if it was the right one and delivered such an important document to anyone. written by Newly Arrived in UK - General How To queries (NO immigration/visa/ILR queries), UK Tier 1 (Post-Study Work) visas ARCHIVED, Skilled Worker Visas (UK Employer Sponsored), TNT keeps changing passport delivery date, Almost a 100% success with Sponsor Licences: Call workpermit.com 0344 991 9222, Re: TNT keeps changing passport delivery date. It says: "We work closely with our UK delivery supplier and passports are being delivered within the required service level of 48 hours for standard deliveries." Email. Welcome to the Digital Spy forums. Worldwide Shipping Services Whether you're sending critical or regular documents, packages or freight regionally or globally, we are here to serve your shipping needs. We received regular updates and they have saved our holiday, cannot thank TNT enough. Its time to get in touch with Reliant! Finally after being passed around on the phone it turns out they class delivery days as working days mon-fri(very small fine print somewhere in t&c) Even the assistant admitted if I had done the economy service I would of had it the same time on Monday. on 30/10/2020, TERRIBLE SERVICE, JUST SURREAL! written by They forgot to put the passport on the van, they changed the delivery date from a Saturday to a Tuesday without telling me and they are still thinking of an excuse for the latest failed delivery. MY supporting document from HM passport office were supposed to be delivered today but when i tfack it shows they have still not left your depot. My consignment number is 64265518 Hope all the good luck for those who didnt get results or brp delivery. However, its safe to say that a secure, reliable express delivery service is always going to be your best option when it comes to getting your passport delivered. TNT states they were there at 2.11 pm (even spoke to the waiting guy a few minutes earlier), written by . If it's your old address, you can call TNT to change the address, but TNT needs get approval from UKVI, it might take two weeks . Hopefully, I don't need wait whole day outside. Got an email on Christmas Eve saying my passport has been sent out and it will be this company that will be delivering it. And why havent you picked up the order yet? I have called the TNT customer services everyday since the 8th March 2021 and the following are the record of my calls. Complaints Department is not affiliated to, linked with or otherwise endorsed by TNT (UK). HMPO should really rip out the contract they got with TNT and just stick to RM, Didn't delivery passport just sent a picture of the wrong street and said they unable to deliver. TNT Australia. Thank you for your message and I am sorry to hear about this. A really frustrating incompetent service. Dont use them! Get real-time delivery updates with the free AfterShip app. I need not have worried at all. written by I am sorry to hear about this. A section for posts relating to applications for Naturalisation or Registration as a British Citizen. Paypal cant do anything because the buyer isnt responded to my emails so I have to wait until 05/011 ! What a disgrace company. Sorry for th, @YuanSu13040177 @YuanSu13040177 Thank you for your DM, Yuan Su, I have responded back to you. Incompetent, unable to fulfill the service you have been tasked to do. But the reports on Trustpilot from people trying to get passports delivered by TNT will not make for happy reading at passport HQ. On the 11th March the customer services person said the consignment will be delivered on Friday 12the March. Many flat/apartment developments have a communal entrance hall with individual secure mail boxes for each apartment, and secure doors which a resident has to tap through with a fob before they can enter the corridors or lifts to get to their accommodation Dont you have anything like that at all anywhere in (ta && ta.queueForLoad ? Phone line cuts off regulary. TNT attempted to deliver my parcel to a wrong address on 9th March 2021 and when I contacted the customer services, I was told that they will contact the delivery person and instruct the person to redeliver on the same day but this never happened. Tuesday came it showed out for delivery waited all day and nothing came, at about 7.35pm on Tuesday it changed the delivery date to Wednesday, Read about our approach to external linking. Keep customers informed of delivery updates. First of all online process seemed simple. nasirjadoon At 4:20pm on Friday, the tracking status was: in delivery by 6pm. Its major competitors include United Parcel Service (UPS) and DHL. I am calling on 03456080630 since then and phone keeps ringing for hours but no one answer the call. Will definitely use them again. The customer service person took my contact number on the 9th March 2012 and promised to call back to confirm but she never bothered. They told me manager would contact me within 2 days still waiting for call from last Friday. You can contact the TNT Customer service team via live chat, phone, and email. Terrible companydo us favour just close this business u guys are not worthy of peoples trust, written by My passport was supposed to be delivered last Saturday; on Saturday the website tracker changed the expected delivery date to Monday; on Monday they changed the expected delivery date to Tuesday; on Tuesday (today) they changed the delivery date to Wednesday. Nakagoli in #6. . Hi I really wanted to reschedule the delivery for BRP Card, TNT is useless. A HMPO spokeswoman said it expected "the highest standards from its partners" but that TNT was dealing with an unexpectedly high volume of applications. The dog barked and my husband looked out. Today is Thursday I am still waiting and I don't know when or if I will ever get the passport delivered The tracking system also said they left me a message and awaits me to contact them. This is not a delivery company I would recommend to anyone, written by My consignment number is 200614832 :::::: HMPO sent my Passport supporting documents to me and I was at home all day and then I received the email someone tried to deliver however no one ever came. TYPE HERE. will hopefully give you some great answers that you find useful. Fast track appointment Wednesday morning, brand new passport in my hand by 11 am Friday morning, thanks to TNT! To calculate the top 5's we take the following factors into account: Latest items in Postal & Delivery Services, Radius Logistics Pvt. All Rights Reserved. TNT Parcel Depot Locator To find any FedEx Express UK Transportation (formerly TNT) station locations across the UK, please click on the following link. by poqlpiusefdousngdn Fri Nov 27, 2020 7:36 pm, Post This never happened. I had to take a day off of work to receive it, as its extremely heavy. Keep your shopping organized. Call or email our couriers now for more information whenever you are ready to move forward. I called the Shop that made me the delivery - they struggled half-day to contact them without result. on 19/08/2020. Only in the rubbish bin, I have not looked for that message. Try to arrange my delivery it says call customer service. Many British sun-seekers book a break in . Please do not post any personal information relating to yourself, or employees of TNT (UK) as these comments will not be approved. Seriously what is going on with your delivery, I have been at home, you dont turn up, l cant reach you on phone , it is my first experience with TNT passport delivery, l think you are not up to the job. ;-). My husband has had the day off. So I had a very expensive economy 2-3 day delivery service! You state delivery was attempted this is not true as I was in ALL day. Just unbelievable, l dont know why the passport office still employing TNT for the passport delivery, very poor service, no communication, hours and hours on the phone. It is mandatory to procure user consent prior to running these cookies on your website. Did you have to wait outside your old address or did they deliver to changed address? Didn't seem to care or want to help. Established in the UK in 1978. Everything about TNT Express is here (Thomas Nationwide Transport) TNT Wiki. Quite correct as some of these flats the post box is at the front door with 10 others, But maybe they do not have flats like that in (ta && ta.queueForLoad ? TobiJ TNT tracking number rules : . Your passport is likely to be one of the most important and most, A passport courier is one which will arrange deliveries of passports and, Rather than having to rely on traditional post to deliver a passport to your address, it makes sense to get in touch with couriers who can track and insure your. It is certainly NOT a good impression!! If you need help with tracking your package, you can trace it online using the TNT tracking tool. Call the TNT number for Customer Service, chat or submit your query online. Necessary cookies are absolutely essential for the website to function properly. Cant get through to them on the phone. An online petition has been started demanding an investigation into HMPO's 77m three-year contract with TNT, signed in 2019. II31 You also have the option to opt-out of these cookies. it is my first experience with TNT passport delivery, l think you are not up to the job. written by Enter tracking number to track TNT UK shipments and get delivery status online. We will email you when the question is on the site, If you are commenting on behalf of the company that has been reviewed, #howtotrackUKpassport#howtotrackBritishpassportonline#trackBritishpassportstatus#trackBritishpassportdeliveey#howtotrackyourpassport#passporttracking#britishpassport#ukpassport#tntdeliverypassport By clicking Accept All, you consent to the use of ALL the cookies. Disappointed with TNT. written by Do you have a question about this product or company? National express services 9:00 Express - Delivery before 9am on the next day (or earliest possible working day) Press question mark to learn the rest of the keyboard shortcuts. I have never known such a useless, stupid, unhelpful, antiquated company. on 08/09/2021, I have tried to have my passport delivered on 3 separate occasions so far. M_Evans Applied online on Saturday, posted my old passport back on Sunday and it arrived at the Pasport Office on Tuesday. This was the easiest transaction of my life. Simply type it in the box below and one of our community will give you an answer. truly shocking service. A delivery company has apologised amid reports that people are facing lengthy delays receiving their passports and some have had to cancel travel plans in the run-up to Christmas. A subreddit to provide advice to people applying for Visas to come and stay or live in the UK. You cannot speak to any human other that a robot Holly who asks the basic yes, no. Posters claim to have been waiting up to 12 days for a delivery. Very unprofessional courrier service. Asha12 This category only includes cookies that ensures basic functionalities and security features of the website. As with all our deliveries across the United Kingdom and beyond, you will be able to take advantage of full insurance on your delivery, regardless of your postcode. If its your old address, you can call TNT to change the address, but TNT needs get approval from UKVI, it might take two weeks or smth. You can contact @HM_Passport on Twitter, they might be helpful. Please visit, @afrogirlintech @afrogirlintech Good Morning, D.B, I am so sorry to hear this, Please can you DM further details, s, @letmelooktv @letmelooktv Hi LetmelookTV. It's fallen on a really weird time for deliveries as it was Christmas day, a weekend and then an extra day bank holiday. I set the delivery date for 11 Aug, track my package at 7 pm because I still did not receive anything, and I see my package is back at the delivery station. Excellent services from a reliable and trusted company. To access the TNT Live chat you can click on the image below. Looks like they wont text you or anything! Company No: 10859767 | VAT NO: 272-521-124. Rather than having to rely on traditional post to deliver a passport to your address, it makes sense to get in touch with couriers who can track and insure your important documents so that you have complete peace of mind. TNT UK TNT UK Reviews 14,176 Bad 1.5 VERIFIED COMPANY tnt.co.uk Visit this website Write a review Reviews 1.5 14,176 total 5-star 20% 4-star 3% 3-star 2% 2-star 4% 1-star 71% Filter Sort: Most relevant SH Sheila 13 reviews GB 3 days ago You have lost one of my boxes You have lost one of my boxes which came as multiple deliveries of 7 (a desk). An international delivery company that cant find my property unless I provide instructions on how to get there is so poor, they should be embarrased, written by If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. NOBODY ARRIVES.I am in all day. Absolutely useless. TNT-owner FedEx, which distributes new. Hope you can help me on this matter. You might find a quick answer. The company recorded sales of 6.91 billion in 2015. Please can I ask yo, @letmelooktv @letmelooktv Good morning Letmelooktv. I'm here to help you with your questions regarding FedEx services. My collegue asked you to DM is regarding this. Track & Trace Arrange re-delivery of my parcel? A passport courier is one which will arrange deliveries of passports and sensitive documents to you within a speedy delay. How to track your UK passport application online?When approved, how do you track your passport delivery?Unlike other UK visas, you can actually track your pa. Its such a long journey! Our helpful community of likeminded people will be happy to answer any questions that you have. Re: New UK passport delivery. Thanks Lopand, I tried phone, email and twitter now. It states that thousands have experienced "significant delays" in getting their passports delivered in recent months, and many have cancelled travel plans as a result. Phone line cuts off regulary. Just want to make sure you get your ID home safe and sound? I had to give them delivery instructions on how to get to my property and my contact number before it was delivered I totally agree I myself is still waiting for my delivery disappointed with TNT, TNT are disgustingmy passport delivery date keeps getting changed and then on one of the days its meant to be delivered? Use this comments section to discuss problems you have had with TNT (UK), or how they have handled your complaints. I wouldn't recommend to my worst enemy. Your email address will not be published. 2 days I have taken off for my delivery and no one came .. by Waitingagain Wed Dec 02, 2020 11:35 am, Post However, you may visit "Cookie Settings" to provide a controlled consent. Luckily, everything is fine. I strongly recommend collecting the passport yourself. Press J to jump to the feed. Relevant links Consignment note Downloads Security A-Z FAQ TNT Depot Locator Guide Im sorry that theyre torturing you that way. 25 November 2021. I have been waiting for these documents for more than 8 months from the Home Office and your dreadful service has caused further aggravation. FedEx blamed the delays on an increase in passport applications as Covid-19 restrictions continue to ease. 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