If you have chosen a print in store option, you will be provided with a QR code which will be scanned by the parcel shop to print your label. Free. 2. Further, you will be asked about which product you wish to return. Dont worry we wont send you spam or share your email address with anyone. Enter your full order number, including any text, in the designated box (e.g. Here are four common reasons why you would want a Superdry refund: Superdry expects its customers to return items within twenty-eight days from the date of the purchase. 8080 872 872 10:00am to 7:00pm IST, operational every day. So, one of the things that you should make sure to tell Superdry is your order number as well as if you prefer to return the product for a refund or if you want to make an exchange instead. You must offer a refund to customers if theyve told you within 14 days of receiving their goods that they want to cancel. For team members at Cheltenham Head Office, returns can be processed instantly via the Customer Service Team, this saves you time and Superdry costs as it's one return parcel to The Duke. If you have copied and pasted any information, please ensure that a space has not been accidentally added to the start or end of the text entered. Sit back and relax while we do the work. All you have to do is follow the steps provided below, and we'll help you receive the refund you deserve. %PDF-1.7 stream Online: You can easily return your order by visiting the online portal of Superdry. Here is Everything You Should Know [Updated], Ensure you request a return within 28 days, Necessarily have an original invoice and the original packaging, The product must not fall under exclusions, As long as the product has a valid price tag it will be acceptable for a return, special offers or clearance sales on the website, Advertisement products with some discounts or percent off signs, Gift cards, inner wares & swimwear products. Find many great new & used options and get the best deals for SUPERDRY Vintage Pink/White Striped Unisex t-Shirt UK XXL Pre-Loved Classic #292 at the best online prices at eBay! No returns or exchanges on SALE and PROMOTIONAL items, unless to swop size or color. Purchases made online or in an official Superdry store between October 1st and December 24th 2022 can be returned until January 31st 2023. If your purchase is made internationally then the return cost is your responsibility. Visit our returns portal - https://superdry.returns.international. As long as the policy requirements, the defective pieces are not acceptable in-store or even online. https://www.superdry.com/terms-and-conditions. Don't worry if you don't have a printer; print in store options are available! Does Big Lots Take EBT Cards? 2. Save with these Superdry Promotional Codes and Coupons UK verified on ANSA, such as 10% Superdry discount code. It will take only 2 minutes to fill in. 27 - 30 Mar Up to 55% off. Save my name, email, and website in this browser for the next time I comment. Tell us which credit card (or ACH transfer) the payment was on, and enter the name of your bank and the merchant. Proof of purchase required. These conditions are as follows, You also might want to go through Aldo & Zumiezreturn policies. Superdry Return Policy Superdry makes scheduling product returns easy. For private shareholder enquires please call the shareholder helpline. Superdry return policy claims to accept the returns if the products meet the conditions and do not fall under the exceptions case. 6. Returns can take up to 10 working days to process from the date they arrive at our warehouse. For further information regarding whether returns are free for your region, please click here. endobj Nov 3, 2022. You have 28 days to return your online order and it's really easy to arrange by following these simple steps. x\Ys~w! Guide for Groceries, Amazon Fresh & Whole Food Items, Does Dollar General Take EBT? Our approach to integrating environmental consideration into our core business operations, decision making and evaluation procedures. Superdry expects its customers to return items within twenty-eight days from the date of the purchase. Several factors might prompt you to seek a Superdry refund. Claiming a Superdry refund is not as easy as it sounds. 3. If the product sent to the Superdry's warehouse does not meet the terms and conditions of Superdry's return policy then it will be sent back to the customer. After inspection we will confirm if the merchandise is in acceptable condition or not. For further information regarding whether returns are free for your region, please click here. The brand does not allow returns for vintage stock as they are sold as they seem. You must offer a refund to customers if they've told you within 14 days of receiving their goods that they want to cancel. You must refund the customer within 14 days of receiving the goods back. You must offer a full refund if an item is faulty, not as described or does not do what its supposed to. Order Number *Required Field. Code must be entered at checkout. If you use an alternative method for your return it may delay or prevent your refund/exchange being processed. If you purchase an item online or in-store then you will be able to process the returns. Ensure that you make a valid return request online and even in-store. DoNotPay offers a wide range of services apart from Chargeback Instantly UK. Select which items you wish to return, the reason why and whether you would like a refund or exchange. Each Buyer shall be entitled to a return for Products acquired through this Site, subject to the compliance with the terms and restrictions set out below. Please return your item(s) to us using our online Returns Portal. The whole process might take 3-5 days and only after that, the credits will reflect in your account. Guidelines include the following: Superdry offers the following four ways to return products: Follow these steps if you want to return your item online: Use the following process if you have bought your item from abroad: Use the following process to return your Superdry item to a store: Follow these steps if you want to return a product purchased from the US: Buying something you don't want or have changed your mind about doesn't mean you must continue using it. If you are not completely satisfied with your purchase, simply return the item(s) to us in their original condition within 14 days of receipt. DoNotPay offers more than helping you get a Superdry refund. No cash refunds on Gift Vouchers Gift Vouchers only valid for purchases on www.superdry.co.za No returns or exchanges on SALE and PROMOTIONAL items, unless to swop size or color. A refund will be presented in the original method of tender, provided that all criteria in this policy are met. Sales of this kind are known as distance selling. 2. Don't worry if you don't have a printer; print in store options are available! The majority of these reasons narrow down to the shopper's decision. Enter your postcode, email address or last four digits of your telephone number and then click 'Proceed'. You have rejected additional cookies. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. 2. SUPERDRY_12345678). I acknowledge I have read and understood Superdry Standard returns. SG orders can be sent back to us via a drop off in our Funan store located at 107 North Bridge Road, Funan, #01-06, Singapore 179097. As soon as it has been processed you will receive an email to confirm. XL\l+ L%u-eAaH?l0' }]Z4aXi:&;j2s?mS=[n. Powered by WordPress. Got it! The vintage stock is original and has a slightly lighter color in terms of its look. The full list of steps to take can be found here. Restrictions apply, see https://www.superdry.com/terms-and-conditions for full T&Cs. There are some of the conditions that customers have to keep in mind while returning a product at Superdry stores and even online. Upon confirmation, as per the return policy, we will refund the amount back to you via the same channel with which you made the payment. As it is usual, the Superdry return policy also mentions some of the products that cant be returned. Enter the order number, postcode, and email, and select proceed. endobj Items purchased using a gift receipt can only be exchanged, or a gift card issued. Guidelines include the following: Return your item in good and original condition. It will help you with easy returns and exchanges. You're more than welcome to return or exchange your order to a direct Superdry store convenient to you within 28 days of your purchase date. Proof of purchase required. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. They have another 14 days to return the goods once theyve told you. Its illegal to display any notice that deliberately misleads consumers or deceives them about their rights, for example a sign that says you do not accept returns or offer refunds. Ends 4 Days 08:18:51. Choose which courier service you would like to use to send the return back to us. Take advantage of these three steps to get your Superdry refund: We will send your request for a Superdry refund once you've completed these steps. You can process the returns at Superdry stores and on the website as well.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-box-4','ezslot_6',103,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-box-4-0'); 1. For more info, please see our returns policy. Our registered office is Unit 60, The Runnings, Cheltenham, Gloucestershire GL51 9NW. Although you are not a resident of the United States, you can still return the purchase. Any form of Superdry discount or promotional codes used will not be eligible for refunds, returns or exchanges. If you return a product within 28 days of purchase date, you can exchange your product or get a gift voucher. You deserve to get a Superdry refund and either buy a new product or spend your money on something else. vQAIZ^y+]V}Jq=>24*=q6dVEZ-./ Zf* ? To help us improve GOV.UK, wed like to know more about your visit today. SUPERDRY_12345678'. 1. What proof can I carry for the purchase I made at Superdry? 6. Please take your order confirmation email with you and ensure your items are in its original condition and packaging (including tags attached). We use some essential cookies to make this website work. 3 0 obj Superdry, which saw co-founder Julian Dunkerton return to lead the company last year, also blamed poor sales of old designs by the previous management. We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). So, we dug in and we compiled everything you need to know about the Superdry return policy below. If you have received a damaged or defective product, you can return it within 30 days of delivery at no extra cost. Gift Vouchers only valid for purchases on www.superdry.co.za. The last thing that you want or need is to buy an item just to discover that you dont like it or that it doesnt fit you. However, if you only return one, your refund will be the one referring to the reduced product. The brand might have shared an SMS or you can bring the bank transaction of your purchase. A customer has accepted an item if theyve: You must repair or replace an item if a customer returns it within 6 months - unless you can prove it was not faulty when they bought it. 0QVT{R'[vyc' Get behind the scenes access to campaigns, collaborations, new products and sales. This could be a sales receipt or other evidence such as a bank statement or packaging. . Reporting & Policies - Superdry. How to Get a Superdry Refund Effortlessly. Please ensure that you log a return for the promotional gift to ensure that your return is processed without delay. Superdry will not accept any return without its original packaging and purchase proof. You can change your cookie settings at any time. We are unable to make exchanges for online purchases.
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